This Act makes provision for the control to and provides rules relative to the supply of goods and services to consumers for purposes of protection of consumers. For purposes of protection of consumers a Consumer Affairs Division is established. The Minister may by Notice in the Gazette appoint any officer as an investigator for the purposes of this Act. The Minister may also approve standards for goods and services with respect to various characteristics of such goods and services including the performance, composition, contents, manufacture, processing, design, construction, finish or packaging of the goods and the minimum quality or grade. The Act prohibits the manufacture, supply or sale of any goods or services that is not complying with an approved standard and the Director of the Consumer Affairs Division may inquire into complaints regarding goods or services that do not comply with a standard. The Act makes provision for measures of enforcement that may be adopted against producers that do not comply with provisions of this Act. “Services” includes the supply of electricity or water.
Tonga · 2000-11-07